Saffire Pro 40 Potential Problems and Issues to Avoid

1.) Connect the AC power cord of Saffire Pro 40 to wall outlet.
2.) Press the power button on Saffire Pro40
3.) Turn on your PC and boot to your OS.
4.) After successful booting, turn on your nearfield monitors.
5.) Your OS should recognize the audio interface as a connected Firewire device. You can now use the audio interface for both playback and recording.

Shutting down Pro 40:

1.) Close open programs.
2.) Shut down your operating system.
3.) After shutting down, turn off all your nearfield monitors.
4.) Turn off Saffire Pro 40

Note: Do not disconnect the Firewire cable during and after the shutdown procedure.Also never disconnect the Firewire device by using the Windows Safe Remove feature (like what you will do when removing USB). Disconnect the device from the PC only when all hardware are turned off (including your PC).

Other important tips

1.) In some weird and very rare occasion (depends on OS configuration, hardware installed, etc), you might encounter a blue screen in Windows when Saffire Pro 40 is on while you are using playing audio CD in your computer optical drive.

Similar scenario might occur when you are copying files from the CD or USB to your computer when Saffire Pro 40 is on. This is not a problem on the audio interface itself.

The cause of this issue could vary such as:

a.) Insufficient bandwidth
b.) Driver incompatibilities
c.) Misconfiguration or something has changed in your OS.

The best solution is to turn off your Firewire audio interface when doing these tasks.

Supposing you are planning to watch DVD or Video CD in your computer optical drive.With Firewire audio interface on, it can cause severe audio lag, dropouts and eventually to a blue screen if this type of issue occurs.

The solution is to first copy or ripped the video CD to your computer hard drive and then play it from there (don’t use the CD/DVD drives to play). This solution although not permanent would still work.

2.) You should always update the Firewire audio interface drivers to use the latest version. Sometimes these weird things are caused by an update in the Windows OS. As a result, what seems to work before won’t work anymore.

The problem can be fixed when Focusrite would notice this issue and release an updated drivers. You can always try it. Make sure you have a copy of the old drivers so that you can revert when the update accidentally fails.

Content last updated on August 2, 2012