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Marketing your Music: Online Guide for every Indie Musician

Music will not earn an income unless it is well marketed. No matter how good you are at songwriting, composing music, playing instruments and everything on the creative side of music; you will never earn income without marketing it to your customers.

According to this definition:

Marketing is defined as “The management process responsible for identifying, anticipating and satisfying customer requirements profitably“.

The good news is – the word marketing is not always associated with the word “promotion”. But, marketing is more of a “planning” on how to:

a. Identify customer requirements
b. Anticipate customer requirements
c. Satisfy the customer with the requirements

Let’s tackle each of those 3 components in marketing and apply it on the online business world in formulating an effective marketing plan for your music.

FIRST: Identification of Customer Requirements

As said before, if you are aiming to earn some income from your music or songwriting, you should seriously treat it as a “business” and not just a hobby or having some fun. Forget about musical notes, lyrics, creativity and emotions at the moment and focus on the business side of things.

You need to identify the customer requirements. Before you can identify, you need define your customer, by answering these following questions and defining your “requisites” in one sentence:

1.) What industry defines my customer? For example if you are a music/recording producer, your customer will most likely be recording labels.

2.) What specific niche am I targeting? Music is broad, you need to specialize. Are you are rock songwriter, pop producer or a jazz musician?

3.) Where can I find my customer online? Is it coming from search engines? Forums or directories?

Example formulation of requisites – Supposing you are an independent music publisher and a need to specialize in pop/rock/country mainstream music. Most of your potential customers can either be found from search engines (potential website visitors searching for songs), forums or directories or by directly contacting them.

Or it can be film and TV production companies that are actively seeking new songs to be used in the project. Or it can be major labels that are scouting for new songs to be included in their artist new album projects.

You need to satisfy this customer needs to succeed. You also need to define your customer requirements by examining those things commonly accepted in the market place:

1.) What is the trend? Looking for low music licensing fees or a completely free material or a major label material?
2.) Specific requirements when looking for music: Lyrics, melody, etc.
3.) Qualities of your competitors. What is commonly practiced in your marketplace?

What is done by your competitors in a marketplace (where your business belongs) is most likely to satisfy customer requirements. Examined your competitors by visiting their websites and learn from them.

SECOND: Anticipate customer requirements

There are things you probably do not know and you would only know this if you carefully study what your competitors are doing.

Magnifying glass

These can be answered by providing them a survey or interviewing your clients. For example, you need to ask them directly:

1.)What specific things are you looking for in a music publisher?
2.)When looking for music and a manner how it is presented in a website; in your opinion which would be the best presentation of music material that makes it very easy and convenient for you to search music?

It is why both start up and established big companies are willing to spend some budget on doing market research. It provides a lot of valuable information or insights on how you are going to market your songs.

THIRD: Satisfy the customer with the requirements

Now you have formulated FIRST and SECOND, you need to implement these marketing strategies to your website. This time, the marketing efforts will most likely pays off because:

1. You have identified customer requirements well, by adopting standards set by your competitors.
2. You have anticipated customer requirements by asking your potential clients directly.
3. You have implemented these things in your website.

It can take some time to see the results. You need to wait. And be patient with this process. Implementing marketing strategies is like climbing a ladder. You will need to watch your step as you climb up higher.

Ladder to success

BOTTOMLINE: In order to profitable, you need to examine those actions periodically to assess ongoing results. Continue implementing those effective and profitable marketing strategies while scrap those ineffective ones.

Estimate your conversion from music sales

If you are planning to put up an online music publishing business, you got to know the typical figures. The most important of these figures is your website conversion rate. Basically conversion rate is defined as:

(Total Number of Successful Downloads/Total Number of Unique Visitors) x 100%

So if you have 15 successful downloads in the month and your website has around 2000 unique visitors for that month, and then your website conversion rate is:

Conversion Rate = (15/2000) x 100% = 0.75%

Conversion rate can change from one industry to another. One industry (particularly those in the shopping niche) tends to have higher conversion rate. Websites such as Amazon and EBay reportedly have conversion rates around 5% to 10%. If any person shops in Amazon, most likely they will find the things that they need to buy; thus this explains one aspect of such high conversion rate.

In independent/online music publishing industry; this conversion rate is not the same. If you would like to know the actual figures; you can see how our catalog performs in terms of free music downloads conversion rate.

Conversion rate and download statistics of our catalog as of September 2, 2011:

Total number of successful downloads = 501
Total number of unique visitors = 53654

The scope of the data is from November 12, 2009 to September 2, 2011.

Therefore the overall conversion rate of the music is around:

Conversion rate = (501/53654) x 100% = 0.934%

Well I can say that its very low compared to what will be the conversion rate of Amazon and EBay, nevertheless this conversion is OK provided the profitability target of the website has been attained. 

Take note that this is free download music conversion rate. If you are not offering free downloads, you should assume that your conversion rate is way smaller than that (because only a small amount of visitors are willing to buy and everyone loves free). I do not have exact figures and you need to assume.

UPDATE: July 26, 2012 – I’m transferring my music catalog to a  new URL. It is not anymore free but I dropped  a lot of search engine traffic after that change, probably in the future when the page will have some decent amount of visitors I can provide an updated conversion rate data.

For example, you would like to start an online music publishing website. One requirement is that you should estimate the profitability of it considering how much will be the income and operating cost of the website. So how can you assess the potential profitability?

Let’s start with the following assumptions. Assuming you have:

Unique visitors = 6500 unique visitors in a single month
Average license fee per customer download = $20
Conversion rate (significantly lower than free downloads, say only 1/8 of it) = (1/8) x (0.934%) = 0.117%

These are your website operating cost per month:

Average hosting cost per month = $5
Average domain registration cost per month = $2

Total income per month (Gross):

Gross Income = Conversion rate x Unique Visitors x Average license fee per customer download
Gross Income = 0.117% x 6500 x $20
Gross Income = $152.1

Total operating cost = $5 + $2 = $7

Net income = Gross Income- Total operating cost = $152.1 – $7 = $145.1

So you earn a profit of $145.1 each month for those assumed statistics. 

Some scenario on improving music download profitability

What will happen if you implemented some website improvements that doubled your conversion rate at the same level of unique visitors and cost?

Gross Income (at doubled conversion rate) = (0.117% x 2) x 6500 x $20
Gross Income (at doubled conversion rate) = $304.2
Net income = $304.2 – 7 = $297.2

So your profit would also double.

What will happen if you have successfully doubled your unique visitors at the same conversion rate and cost?

Gross income (at doubled unique visitors) = (0.117%) x (6500 x 2) x ($20)
Gross income (at double unique visitors) = $304.2
Net income = $304.2 – $7= $297.2

So it would end up having the same profit with before. Maximizing profit, you need to look into improving these things:

a.) Conversion rate
b.) Unique visitors
c.) Average license fee per customer download

This is just an example on how to assess your website financially if you are starting to have an online music publishing business.

Final Word of advice on beginning musicians

Like other businesses, allow more room for yourself and your catalog to grow. This is not your overnight business success type. It can take years before these things can be truly profitable. The secret is to manage the cost and risk of the business. This is one of the most powerful skills that the entrepreneur should possess.

Below are some great tips that you can implement to increase your music download:

1.) Establish credibility– Some artist do not put importance on this. They simply perform, sell songs and nothing else. You need to communicate with your fans and talk something interesting, probably through a blog, etc. Once you start building relationships and authority, credibility will follow. This will have a profound effect on your music downloads.

2.) Great songs and great recordings – You should have these both. Listeners are often sensitive to amateurish recordings. Make your recordings to sound as professional as possible without breaking your wallet. The fans won’t be disappointed and  will treat you as a professional.

3.) Easy to use website – self-explanatory, no one would like to download music if it requires too much information from the user.

4.) Start small, slowly grows big– one big mistake is to immediately grow big by investing a lot of cash. But if the downloads were poor, you would have very small return in your business and you cannot expand further. Start small and then use your earned profit to grow big. Learn from your mistakes! Never stop experimenting things that can help in improving your business.

5.) Analyze your stats – finally you need to analyse all the data pertaining to user downloads. It can provide a lot of clues whether there are problems with your catalog, etc. 

Good luck in your entrepreneurial endeavors!

Content last updated on October 8, 2012

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